Easy Lift Door Co. is looking to hire a full-time, entry-level Customer Service Representative to join our Warranty and Services Team!
Position Title: Customer Service Representative
Compensation: $11.50 - $13.00 DOE
Employment type: Full-time, entry-level
Hours: 7:00AM – 3:30PM
The Customer Service Representative will report to the Production Manager. The individual will serve as a liaison between customers, associates, and staff at Easy Lift Door Co. A successful candidate is a fast learner, meticulous, dependable, and adaptable with strong written & verbal communications skills. A positive and team player attitude is required. The applicant must be comfortable and confident speaking on the phone.
- Provide excellent customer service
- Accurately write job tickets for services and warranties
- Schedule services and warranties
- Process credit card payments
- Continuously expands knowledge of Easy Lift’s products, services, and warranties
- Provide a variety of clerical office support
- High School Degree or equivalent
- Attention to detail
- Fast learner – eager to take initiative
- Must have exceptional customer service skills
- Must have effective communication skills, both written and verbal
- Unafraid to ask questions
- Adaptable to change
- Positive attitude
- Be a team player: communicates and operates well with other staff and management
- Must be able to use a computer, possess email etiquette and basic knowledge of Microsoft Office Suites (Word, Excel, Outlook)
- Bilingual in Spanish is a plus!
- PTO, Vacation, Holiday, and Sick Time
- Vision, Dental, and 401K plans
- Gym Membership
Please submit your resume in PDF or Word format for immediate consideration.
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