Easy Lift Door Co. is looking to hire a full-time, entry-level Customer Service Representative to join our Warranty and Services Team!
Position Title: Customer Service Representative
Compensation: Determined on Hire: $17-$20/hr
Employment type: Full-time, entry-level
Hours: 7:00AM – 3:30PM
Role Summary:
Role Summary: The Customer Service Representative will report to the Customer Service Manager. The individual will serve as a liaison between customers, associates, and staff at Easy Lift Door Co. A successful candidate is a fast learner, meticulous, dependable, and adaptable with strong written & verbal communications skills. A positive and team-player attitude is required. The applicant must be comfortable and confident speaking on the phone.
Job Responsibilities:
- Answering phones
- Answering/ Sending emails
- Scheduling work orders
- Creating Invoice’s and looking for PO’s
- Collecting payments
- Handling complaints and providing the appropriate solution
- Handling mini project (section spreadsheets, COD list)
Qualifications:
- High School Degree or equivalent
- Attention to detail - Fast learner – eager to take initiative
- Must have exceptional customer service skills
- Must have effective communication skills, both written and verbal
- Unafraid to ask questions
- Adaptable to change
- Positive attitude
- Be a team player: communicates and operates well with other staff and management
- Must be able to use a computer, possess email etiquette and basic knowledge of Microsoft Office Suites (Word, Excel, Outlook)
- Bilingual in Spanish is a plus!
Employee Benefits:
- PTO, Vacation, Holiday, and Sick Time
- Vision, Dental, Health and 401K plans
- Wage – DOE $17-$20
Please submit your resume in PDF or Word format for immediate consideration.
Click here for a DOWNLOADABLE APPLICATION